Delete your account

Delete it in the app

Open the Angom app and go to Account → Delete account. To check that it is you, we send a one-time code to your registered mobile number, and you confirm a second time.

If you have an upcoming or active booking, you can delete your account only once that booking is completed or cancelled. After that, your account is deleted straight away and you are signed out on all your devices.

Ask us to delete it without the app

Email info@angom.com.sa with the subject “Delete my account”, from the email address on your account or giving the mobile number registered on it. Before we delete anything, we confirm the request with you through that email address or mobile number, so no one else can delete your account.

We complete the deletion within 30 days of your confirmation and tell you when it is done. If you have an upcoming or active booking, we delete the account once that booking is completed or cancelled.

What we delete

Your identity and driving licence documents and photos; your name, mobile number and email; your Apple or Google sign-in; and your notification tokens. You can no longer sign in, and the account cannot be restored.

What we keep, and for how long

Booking, payment and contract records are kept for up to 10 years, as Saudi commercial and tax rules require, with your name, mobile number and email removed. Where the law requires it, the records of an open matter, such as an amount due, a traffic violation or an accident, are kept until it is settled.

Deleted data leaves our backups within 30 days.

Questions

Email info@angom.com.sa, or message us on WhatsApp 0597 257 732. Our Privacy policy explains how we handle your data.